Patient Center - New Braunfels Dentists
Patient Center

Welcome to New Braunfels Dentists

New Braunfels Dentists is dedicated to providing quality care in a comfortable and welcoming environment. We understand that you may feel anxious about visiting the dentist and you are not alone. We put forth the extra effort to make sure that you are comfortable and happy every time you visit our practice. Your first visit is one of the most important. New Braunfels Dentists is committed to providing you and your family with safe and gentle state-of-the-art dental care. We know that people who feel welcome, safe, and happy with their dentist are more likely to keep up with their regular care, and that means healthier and brighter smiles for New Braunfels.

Payments and Insurance

Insurance Acceptance Policy

Thank you for choosing us to help care for your dental needs. As part of our services as an office, we want to help you understand how your dental insurance works. We want to help you utilize your insurance benefits to the utmost. Whether your insurance plan covers a major portion of your dental bill or only a small amount, dental benefits are good for patients because they help pay for needed treatment.

  • By accepting treatment in our office, you are accepting sole responsibility for the total charges incurred.
  • As a courtesy to our patients, we will file with your insurance at the time of service and only collect what we estimate your co-pay to be. We will wait up to 60 days for the insurance to reimburse the remainder of the charge. At the time of reimbursement, any difference between the estimated co-pay and the actual payment is due from you.
  • If the insurance does not respond within 60 days, the remaining balance will be due from you. We will provide you with a completed insurance claim to file so that you may receive reimbursement from the insurance. We will be available to help you complete this process so that you will receive reimbursement.

We can file with most any insurance plan. We will be happy to work with your insurance to develop a detailed estimate along with an estimate of your co-pay before any work is performed. Please contact our office for more information.

Insurance companies we are typically* in network with:

  • Delta Dental – PPO and Premier plans.
  • United Concordia – Federal plans
  • Met Life – through Maverest.
  • Lincoln
  • Ameritas
  • Cigna Radius
  • GEHA
  • Guardian
  • Dental Select

* It is ultimately between you and your insurance company to verify network participation and any contract guidelines within your contract with them.  We will file claims for you and give you the best estimate possible, we do offer pre-determinations ( sending off your rec. tx to find out from your insurance company what they will pay.)

Accepted payment types/options

  • Cash/check
  • American Express
  • MasterCard
  • Visa
  • Discover
  • Care Credit

Frequently Asked Questions

We understand that the dentist can be a little confusing at times, and you may have some questions about our processes and procedures. Below are some of our most frequently asked questions.

Depending on what previous conditions or problems you may have, the time may vary. If you are in generally good oral health, we recommend going to the dentist at least twice a year, or every six months.

YES! Your teeth may feel fine, but it’s still important to see the dentist regularly because problems can exist without you knowing, and by going to the dentist regularly you can avoid having the problem worsen.

The American Dental Association recommends brushing your teeth twice a day with fluoride toothpaste for two minutes each time. Brushing twice a day for two minutes at a time will help contribute to long-term oral health and a brighter smile.

Your toothbrush will eventually wear out, especially if you are brushing your teeth twice a day for two to three minutes each time. Your dentist recommends that adults and children change their toothbrush every three months. If you are using an electric toothbrush, be sure to read the directions because you may not need to change toothbrush heads as frequently.

We are located at 3028 Independence Drive New Braunfels, TX 78132.

We specialize in preventative, restorative, and cosmetic dentistry! You can rest assured that no matter the problem, we are here to help.

We accept cash or check, American Express, MasterCard, Visa, Discover, and Care Credit! We also accept a variety of insurances, click here to learn more.

Yes we do! TMJ or temporomandibular joint dysfunction is excessive strain on the jaw joints that can lead to jaw clenching, pain, and discomfort. At New Braunfels Dentists we use Botox as a way to treat TMJ and headaches.

Schedule Appointment

We would love to meet you! Schedule an appointment today for either routine or cosmetic dental care.

Kevin G. - New Braunfels Dentists

The care was amazing! Lien (hygienist) was knowledgeable, informative, and efficient. She was extremely patience with me; including answering all my questions. You could see Lien has a strong passion for her career. Dr Carter was also great! She was very through on her assessment. Dr Carter explained her findings and treatment clearly.

Kevin G.